Privacy policy

Privacy Policy

At coLanguage, we respect the privacy of our users and understand the importance of protecting their personal information. This privacy policy explains how we collect, use, and disclose personal information from our users, in compliance with the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for the processing of your personal information is Edutalent S.L., a Spanish company with registered address at Calle Llauradors, 3, 46024, Valencia, Spain.

Personal Information We Collect

We collect personal information from you when you register an account with us, use our services, or communicate with us. The types of personal information we collect include:

• Name, email address, and contact information
• Payment information (billing information).
• Information about your educational background, work experience, and teaching or learning preferences to make matching possible
• Information about your usage of our website and services

How We Use Your Personal Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To process payments and prevent fraudulent activity
• To communicate with you about our services, promotions, and updates
• To personalize your experience and improve our services
• To comply with legal obligations and resolve disputes

Legal Basis for Processing Personal Information

We process your personal information for the following legal basis:

• Performance of a contract: We process your personal information to provide and fulfill our services to you.
• Legitimate interests: We process your personal information for our legitimate interests in improving our services, communicating with you, and preventing fraudulent activity.
• Legal obligations: We process your personal information to comply with our legal obligations, such as tax and accounting requirements.
• Teaching and course activities: We process your personal information in order to make matching and lesson scheduling possible.

Sharing Your Personal Information

We do not share your personal information with third parties for commercial usage.

We may share your personal information with third-party service providers who assist us in providing our services like payment providers or other third party tools we use to make the functioning of our business possible. These service providers are contractually obligated to protect your personal information and may only use it for the purposes of providing services to us. We do not share your data for any commercial or marketing purposes.

We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the safety of our users.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.

Your Rights

You have the following rights under the GDPR:

• Right to access: You have the right to request access to your personal information and receive a copy of it.
• Right to rectification: You have the right to request that we correct any inaccuracies in your personal information.
• Right to erasure: You have the right to request that we delete your personal information.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information.
• Right to data portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to object: You have the right to object to the processing of your personal information, including for direct marketing purposes.
• Right to withdraw consent: If we have obtained your consent for the processing of your personal information, you have the right to withdraw that consent at any time.